Terms
Terms of use
Last updated 26 September 2026
These terms explain what EduGuide is, what it can and can't promise, and how the e-PIN help service works. By using EduGuide you agree to them. They're written in plain language on purpose.
1. What EduGuide is
We are an independent guidance service — not WAEC, not a university.
EduGuide is an independent guidance service for students in Sierra Leone. It helps you understand university entry requirements, see which programmes your WASSCE grades may open, and plan your applications.
EduGuide is not part of WAEC, the Ministry, or any university, and it doesn't make admission decisions. Universities decide who they admit.
2. Guidance, not a guarantee
We do our best, but universities change their rules — always check with them.
We check requirements against what universities publish, and we show the date each programme was last checked. But universities can change their requirements, fees and deadlines at any time, and we can make mistakes. The advisor chat uses AI and can also be wrong.
Always confirm requirements, fees and deadlines with the university before you apply or pay anything. If EduGuide and the university disagree, the university is right.
3. Your part
Enter your grades carefully, and take responsibility for your own applications.
Your results depend on the grades and details you enter, so enter them carefully. Your applications are your own: you choose where to apply, and you're responsible for meeting each university's requirements and deadlines.
4. WAEC help: e-PINs, result checks and refunds
We can buy an e-PIN or check your result for you. The price is locked when you start, and you get a full refund if we can't deliver.
If you don't have AfriMoney, our admins can help in two ways, each with its own price, through WAEC help:
- Buy me a PIN: we buy a WAEC e-PIN and send it to you, and you check your result yourself.
- Check my result for me: you give us your WAEC exam number, and we check your result and send you a screenshot of it.
This is how it works:
- When you start a request, we show you the price and the Orange Money number to pay. The price shown when you start is the price you pay.
- Pay only to the number shown in your request. Then enter the transaction ID from your Orange Money SMS and send a screenshot of the payment in the chat. Each transaction pays for one request only.
- An admin checks your payment, then sends your e-PIN or your result in the same chat. We show the usual reply time on the page.
- Keep your e-PIN private once you receive it: anyone who has it can use it.
- Your chat is saved on the phone you used. If you lose it or clear your browser, contact us: after we call you on the number you gave, we can move your request to a new phone.
Refunds: if we can't get your e-PIN for you, or can't check your result, we refund the full amount you paid, to the Orange Money number you paid from. Ask for a refund in your PIN Help chat. When we refund you, the refund's transaction ID is recorded in your chat. You can also WhatsApp or call us on +232 33 641 438, or email m83548306@gmail.com.
We can't take responsibility for money sent to a number other than the one shown in your request, or for an e-PIN you've shared with someone else. Checking your results with the e-PIN is covered by WAEC's own rules.
5. Using EduGuide fairly
Please don't fake payments, abuse our admins, or try to break the site.
Please don't misuse EduGuide: no false payment screenshots, no abusive messages to our admins, and no attempts to break or overload the site. We may stop a request, or access to a feature, if it's misused.
6. Changes and contact
We may update these terms. Ask us anything through PIN Help.
We may update these terms as EduGuide grows. The date at the top shows the latest version. For questions, including refunds, message us through PIN Help. You can also WhatsApp or call us on +232 33 641 438, or email m83548306@gmail.com. How we handle your information is explained in our Privacy policy.
